Link2CITY.com DNS info

Link2CITY.com is dedicated to offering the best quality service possible. 

This site has been developed to get you the answers you need quickly and easily. 

Please take a few minutes to look at the categories at the left which deals with your issue. Chances are you will find what you are looking for in no time.

These categories include basic trouble shooting procedures to help you:

• Isolate issue to determine what is the source of the issue
• Determine who you should contact

If you are on a maintenance program with Link2City - please contact us so we can walk you thru the process - either to help you fix the issue or make recommendations.

You may create an Online Support Ticket:

• For faster service: Go to the category to submit a specific ticket, or
• For general issue go to: Online Support Ticket

Please Read Important Message:

1. We are the hosting company. Our main control, ability and knowledge to support issues dealing with the servers (web & Email) are up and running.
2. We have no control and limited technical knowledge with Issues related to the below. Such issues are best handled by either your ISP or IT person that manages your network / maintain your PC.
   1. Connection to the Internet: Your ISP (such as Bellsouth, AOL, etc.). If the ISP is down you will not be able to surf or use your email.
   2. Connection of your local software (Email, Browser, etc.) to the server: this is when the server is up and running yet you are unable to see your website or send/receive emails.
   3. Using or managing:
      1. Your Internal network at your company
      2. Local software on your PC such as: Outlook, FrontPage, FTP, Dreaweaver, etc.
      3. Your PC is caching old info
   4. Your local software corrupted authentication (username / password)